|
Complete
Inbound and Outbound Call Center Services
Professional Survey Services - Phone, Web, Mail
Human
Resource Intelligence (Exit, Current, New-Hire
Employee Interviewing)
CAPTURE
Pathways (Customer Service, Product Knowledge and
Sales Assessment) |
Customized
Reporting
Tab &
Banner Production
Statistical Reporting
Data Entry
& Compilation
Certified
Technical Writing Services for information clarity 24/7
Real-time reporting of results |
Human
Resource Intelligence Knowledge Base
CAPTURE Pathways (Using a
Baseline Study, assess improvements across time)
Organize information into
actionable objectives (goals)
Customer Satisfaction and
qualitative/quantitative results
Market or member assessment of
products, services, awareness and advertising
effectiveness |
Market Research Tracking Studies
Knowledge discovery of employee
trends
Employee Defection Potential
Continuous Improvement
Strategies
Training Trends/Employee
Profiles Team Building Results
with Opportunities for Success Based On Third-Party
Objective Assessments |
