Human Resource & Workplace Interviewing
| "Thanks to your unique
'employee satisfaction' survey design and analysis, we
enhanced our workplace initiatives and increased
employee retention."
Management Consultant, Engineering |
Since 1991, CaptureISG has been an industry
leader in assisting human resource managers and
consultants with making smart decisions through utilization of
our in-depth employee interviewing services and detailed
reporting tools. Our
state of the art knowledge discovery methods and customized
programs allow your company or clients to measure perspectives
and intentions of current or former employees, vendors or
partners. We specialize in providing flexible and cost-effective
long and short-term solutions designed around each client's
needs - solutions that insure you have the information needed to
make the best decisions possible.
Capture Services
Utilizing our two in-house call centers. we
conduct more than 75,000 telephone interviews and process more than
100,000 paper based forms annually, translating the information
into actionable results. Service areas include:
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Employee survey
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New employee surveys, exit surveys, employee satisfaction,
loyalty & defection surveys
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Compliance, safety, ethics, professional
conduct surveys
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Unprofessional behavior, compliance and
fraud escalations
Typical HR or employee research engagements include the
following:
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Engagement surveys
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Exit interviews vs. surveys
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New employee surveys
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Developmental research
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Employee satisfaction surveys
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Employee motivation surveys
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Employee loyalty surveys
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Employee defection
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Diversity surveys
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Compliance surveys
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Whistle blower
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Compensation & benefits surveys
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360 feedback surveys
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Employee attitude surveys
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Communications
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Workplace solutions
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Supplier surveys
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Vendor surveys
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How can you benefit from Capture's
human resource interviewing
services?
Proactively sampling the workplace for issues that impact
productivity, work environment, culture and satisfaction is the
best way to keep your finger on the pulse of your organization’s
effectiveness. This knowledge can be deployed to make any number
of decisions affecting your company’s direction and overall
health, from staffing issues to client satisfaction. Capture
services can help your company or clients answer the following
questions:
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Is your company’s direction and strategy clear? Has it been
communicated and demonstrated throughout the organization?
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Is teamwork encouraged?
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Is integrity displayed by your senior leaders?
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Are the Human
Resource managers reacting to employees’ concerns?
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Are there any diversity issues that need to be addressed?
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What avenues are open to employees to make suggestions to
improve the company’s bottom line or the work atmosphere?
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Are employees empowered to succeed in their job?
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Are the communications clear from senior leadership and line
managers?
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Is exceptional performance rewarded?
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Are employees that are not meeting the expectations of
management being coached and evaluated?
The Capture Advantage
Capture provides several advantages over
competitors that have made us a leader in the field of
information collection, analysis and reporting. See
Capture Advantage including details about
our in-house call centers and advantages for
outsourcing.
Human Resource Clients
Clients include management consultants,
human resource outsource companies, risk management and
corporate compliance groups, banks, brokerage and mutual fund
companies, travel & hospitality companies, life insurance,
healthcare and pharmaceutical companies.
