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Capture Services: Employee and exit interviews, human resource interviewing and consulting, engagement and customer satisfaction surveys, customer service assessment, technical writing


What sets Capture apart from our competitors?  Read about the Capture Advantage.

Don't take our word for it!  Read what several of our clients have said about working with Capture... more

At Capture we believe in the personal approach. We encourage you to phone us toll-free to speak with our partners or top staff for a free consultation regarding how we can help you make better business decisions.

Toll Free: 866-463-8638
 


At Capture, It's all About Helping Clients Make the Best Decisions...

Since 1991, Capture Information Services Group has been an industry leader in the collection, analysis and reporting of information aimed at developing effective strategic decisions and solutions... More
 

Capture Services: Employee surveys: exit, satisfaction, engagement, HR surveys, interviews, human resources consulting and interviewing

Capture Services: Market research, customer satisfaction surveys, political polls, public opinion polling

Capture Services: Customer service assessment, measurement, service quality, quality assurance, retention surveys

Capture Services: Technical writing, policy, procedure, corporate, compliance, employee training manuals

DO YOU KNOW…

Why employees leave your organization? The real reasons, not those provided to their supervisor or manager?

If there any activities going on in your organization that leave you exposed to risk or legal issues?

That conducting employee surveys (or taking a pulse of your organization) can increase retention?  More

DO YOU KNOW..

If you are losing customers to your competitors, and, if so, why?

If you are advertising in the correct markets? If you are using the correct medium?

How satisfied your customers are with your products or services, and why? More

 

 

DO YOU KNOW…

How well trained your employees are on new products and services?

If your customer service agents receive the correct training to cross sell other products and services?

If your employees deliver what they promise to your customers? More

 

 

ARE YOUR…

Policies and procedures documented and up to date?

Procedure manuals used as desktop reference guides or are they never opened because they aren’t user-friendly?

Business resumption/continuity plans documented and in place? More

 


The Capture Advantage...

  • Solution oriented
  • Customized projects
  • Staff expertise in all aspects of project
  • State-of-the-art tools and techniques
  • Top level management supervision
  • Cost-effective pricing
  • Fast turnaround
  • 2 in-house call centers for greater quality control and flexibility  More
FLORIDA
10 SE Central Parkway, Suite 222 Stuart, FL 34994 
(772) 223-5400
RHODE ISLAND
601 Jefferson Blvd. Warwick, RI 02886
(401) 732-3269 

Toll Free: 866.463.8638 info@captureisg.com

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