Capture Services
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Free Consultation
Call 866-463-8638 for a free
consultation to discuss with our partners or top
staff how we can help you make better business
decisions. |
Capture provides the following services
within each business area:
Employee Surveys and Engagement: Workplace, employee, exit interviews and new
hire surveys , inbound or outbound surveys, benefits and
compliance surveys, toll free access to call centers for
research purposes and complete private label services for
advertising agencies, management consultants and business
process outsource providers.
Market Research & Clear Results Reporting: Telephone, mail and web surveys,
opinion research, political and public policy surveys, brand awareness, image
studies, statistical analysis and presentation materials.
Customer Service and Sales Skills
Measurement:
Contact center or customer service shops,
communication skills, professional protocols, product knowledge,
sales aptitude, compliance, baseline and follow-up reporting,
agent/representative training profiles, trends. Services come
complete with representative level detail reports,
client-specific metrics for ongoing measurement of improvement
and training opportunities across the organization.
Technical Writing for Manuals and
Documentation: Professional
writers on staff craft your corporate communications into easy
to read and process-oriented documentation. Through technical
writing, we produce a variety of manuals with our clients input
including corporate policy, compliance, training guides and
more, all organized and tested with your staff to be accurate.
