Testimonials
“CaptureISG was able to take the
nuances of our research request and produce a product
customized to our market. They were able to do the analysis
and come back with clear and concise results.”
Senior Vice President and
Marketing Officer, Banking Institution
“We had a marvelous experience
with the work CaptureISG did for us. They provided us great
information we were never able to gather on our own. And,
the partners of the firm are very hard workers, committed to
our community.“
Executive Director,
Chamber of Commerce
“We have been using Capture as our
primary data collection service for almost two years.
Capture continually exceeds our initial expectations in all
areas: quality of data collected, timeliness of data
collection efforts, cost, and handling of special requests.
In addition, they have been willing to work within our
system rather than forcing us to conform to theirs. Over the
course of our relationship we have ceased using any other
service providers because we have learned to rely on Capture
to function more like a partner in providing services to our
clients rather than as a vendor from whom we purchase a
commodity.“
Chief Research Officer
Capture was chosen over (a
national accounting firm) to develop and write new
procedures for our stock transfer division following major
industry changes. From the get-go, Capture was agreeable and
considerate of my aggressive goals in advance of a
significant audit. Capture not only wrote, tested and gained
approval of each procedure, but also delivered printed books
ready for release before the agreed date. I have and will
continue to refer Capture based on their proven ability to
adapt and deliver.
Vice
President, Stock Transfer Administration
“We needed a survey completed on
short notice, and Capture worked with us to make sure the
survey was completed without sacrificing on quality. Capture
has performed two surveys for us and we will look to them
for our future needs as well.“
Automotive Industry -
Security & Technology
“We appreciated the way you made
yourself knowledgeable with our particular business and we
felt comfortable that, while you certainly knew your
business, you were willing to work with us to give us
ownership of the survey."
National Manufacturer
"The accuracy of your poll allowed
the campaign to make important strategic decisions which
eventually produced an election-day victory.“
Political – US Senate
“Capture is a technically
innovative, responsive and highly professional market
research firm. It is also extremely valuable to me to have a
resource this strong in the local market area. That, plus
the opportunity to work directly with the firm's principals,
has made Capture an excellent partner for us.”
Ad Agency/ Corporate
Communications Firm
“Capture was a pleasure to work
with. We found them to be very responsive and professional,
able to understand our industry and tailor their research to
meet our unique needs without a lot of time and input on our
part. Each of the staff of Capture were diligent in
following up to ensure that they had enough information to
prepare a complete and accurate presentation that clearly
uncovered the areas we needed to address throughout our
division. “
Corporate Trust Banker
“Capture was there for us every
step of the way. We had previously used them in another
business line with great results. When we extended that to a
new line they helped us develop our script, they made great
suggestions on how to conduct a successful survey, they had
great ideas, but they wanted the process to be customized
enough to meet our specific needs. When we had deadlines,
they nudged us, but in a very diplomatic manner. The summary
was concise and the detail behind it in good order. We have
incorporated the use of client surveys as a metric for
evaluation of our Client Service Representatives and will
not hesitate to engage Capture again. “
Bond Transfer Agent
“Capture consistently goes above
and beyond the call of duty. It is always a pleasure working
with the staff for which no task is too big or small;
producing the right answer is the only option and meeting a
deadline is never an issue."
Retail Banking Call Center
"Capture has been an invaluable
tool for the company. Its ability to decipher and analyze
data has been a resource that is recognized for accuracy and
integrity.“
Consumer Finance Manager
“Thanks to your unique “employee
satisfaction” survey design and analysis, we enhanced our
workplace initiatives and increased employee retention."
Engineering Company
"Using the services of Capture, we
have been able to identify vendor satisfaction with our
newest equipment. The data collection was done
professionally, answers given to me in a clear summary with
valuable feedback for our design team and global marketing
division. Our project liaison was always available for me to
ask her any questions, which I did many times. We will
continue to use Capture as our needs progress."
Chief Project Leader,
Manufacturing Organization
